Experience

These are some of the positions I have held.

Senior Technical Consultant

Univeristy of Pittsburgh – Information Technology
April 2018 – Present
  • fulfilling all duties outlined for Technical Consultants (see below)
  • selling print quota
  • emailing customers about checked in computers
  • maintaining the Technical Support Desk's knowledge base
  • supervising Technical Consultants in the absence of a full-time staff
  • training new Technical Consultants
  • working independently on projects that benefit or advance the Technical Support Desk

Website Consultant

Mary's Health and Fitness
November 2017 – Present
  • added new images to her existing website
  • updated incorrect and outdated information on the website
  • provided other technical assistance as needed
  • created website, set up business email, and designed logo for her husband’s new landscaping business

Outreach Coordinator

Pitt Secular Alliance
January 2017 – Present
  • created a website to help people learn about our club
  • maintain and keep website up to date
  • send out weekly emails informing members of upcoming events
  • design flyers for the activities fair to attract new members
  • order tabling supplies like stickers and buttons for us to distribute
  • contact other clubs to arrange joint meetings

Technical Consultant

Univeristy of Pittsburgh – Information Technology
January 2017 – April 2018 (promotion)
  • providing quality technical support to University students
  • establishing wired and wireless network connectivity
  • providing basic software installation and support
  • offering general troubleshooting and support
  • installing, configuring, and troubleshooting operating systems
  • eliminating malware and viruses
  • wiping and rebuilding machines
  • taking measurements for Pitt wireless around campus
  • assisting with Student Computing Services events